What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the anonymized Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

When you voluntarily subscribe to our email list we collect your email address, which is only used for the sole purpose of future communications, and is stored securely on the Wix servers.

We never sell your personal information to marketers or any other 3rd parties.

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Why do we collect information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which use to greater understand our audience and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors’ personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

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How do we use cookies and other tracking tools?

Cookies are used as part of the Wix website platform to provide functions necessary for the running of the website user experience, including any payments made through the ecommerce. Email address will be collected at the point of sale, so that digital products can be sent to the buyer. Further email communications may be sent to this email address, all emails have an unsubscribe function included.

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Google Analytics and Visitor Analytics.io are used to track non-personal visitor and fan data. IP addresses are anonymized so that they cannot be tracked back to an individual user. Data collected is high level in nature such as country, city, page views and session duration. Users are free to deny consent at any time. Visitor Analytics.io does not store any user cookies data.

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We use 3rd party plugins on our site to provide exciting media content which we feel would be of particular interest of our viewers. These include Spotify player, Bandsintown events, Bandcamp music store, and Mixcloud DJ streaming. When interacting with content on these platforms, your usage will be tracked by the 3rd party site as per their data privacy terms. It is up to users’ discretion if they wish to proceed with these interactions.

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For more general information about cookies, refer to the website below:

https://allaboutcookies.org/

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How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at contact@groundfaultinterrupt.com.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@groundfaultinterrupt.com.